Shipping policy

Here is a professional Shipping Policy for Kavya Collective and Wellness that you can use on your Shopify store.

Shipping Policy

Kavya Collective and Wellness

Thank you for shopping with Kavya Collective and Wellness. We are committed to delivering your orders quickly and safely.

Order Processing Time

All orders are processed within 1 business day after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is processed and shipped, you will receive a confirmation message or email with tracking details.

Shipping Time

Estimated delivery timelines:

  • Within Rajasthan: 2–4 business days

  • Other Indian States: 4–7 business days

Delivery times may vary depending on your location, courier partner availability, weather conditions, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

We may offer free shipping promotions on selected products or order values from time to time.

Order Tracking

Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp (if provided).

Customers can use the tracking information to monitor shipment status directly with the courier partner.

Delayed or Lost Shipments

While we try our best to ensure timely delivery, Kavya Collective and Wellness is not responsible for delays caused by:

  • Courier partner delays

  • Natural disasters or weather conditions

  • Incorrect shipping address provided by the customer

  • Government restrictions or unforeseen events

If your package appears lost or significantly delayed, please contact us and we will assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

We are not responsible for orders delayed or returned due to incorrect addresses or contact information provided during checkout.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with:

  • Order number

  • Photos/videos of the package and product

  • Packaging images

Email us at:
📧 ruchi.soothwal07@gmail.com

International Shipping

Currently, we may not offer international shipping. If international shipping becomes available, updated information will be posted on this page.

Contact Us

For shipping-related questions, please contact:

Kavya Collective and Wellness
📧 Email: ruchi.soothwal07@gmail.com
📞 Phone: +91-9461414122